yp999 Privacy Policy – How We Handle Your Personal Data

1 Introduction

yp999 ("we", "us", "the platform") operates the website yp999.win and the yp999 mobile app. As part of running an online gaming platform, we collect and process certain personal information about the people who use our services.

This Privacy Policy explains in plain terms what data we collect, why we collect it, how long we keep it, who we might share it with and what you can do about it. It applies to all yp999 users, including players who have registered accounts and visitors who browse the platform without registering.

By using yp999 — whether through the website or the app — you acknowledge that you have read this policy. If there is anything here you are not comfortable with, please do not register or continue using the platform. For questions, our contact details are at the end of this document.

yp999 does not claim any Pakistan government regulatory status or official data protection certification. This policy reflects our own commitment to handling user data responsibly and transparently.

2 Data We Collect

The information we collect falls into a few clear categories. We only collect data that is genuinely needed to operate your account and provide the services on the platform.

Information You Provide Directly

• Full name, date of birth and contact details (email address, phone number) provided at registration.
• Account credentials — your chosen username and a securely hashed version of your password.
• Identity and address documents submitted during account verification, where verification is required.
• Messages and communications sent to yp999 support via live chat or email.
• Any preferences or settings you configure within your account.

Information Generated by Your Activity

• Deposit and withdrawal records, including amounts, timestamps and the payment method used (JazzCash, Easypaisa, Raast, bank transfer, etc.).
• Gameplay history — which games you played, stake amounts, outcomes and session duration.
• Sports betting activity — bets placed, markets, odds and settlement records.
• Bonus and promotion usage records.
• Responsible Gaming settings you have applied to your account, including deposit limits and self-exclusion periods.

Technical Information Collected Automatically

• IP address and approximate geographic location derived from it.
• Device type, operating system and browser information.
• Pages visited, time spent and navigation paths within yp999.win and the app.
• Session tokens used to keep you logged in securely.
• Cookie data — see Section 9 for details.

3 How We Use Your Data

The table below summarises the main purposes for which yp999 uses the data it collects.

We do not use your personal data to build profiles for sale to advertisers or third-party marketing companies. Any promotional communications from yp999 are based solely on your relationship with the platform and your account preferences.

4 Legal Basis for Processing

yp999 processes your personal data on the following bases:

• Contract performance: Processing your registration details, deposits, withdrawals and gameplay is necessary to provide the services you signed up for.
• Legitimate interests: We process certain technical data — such as IP addresses and device information — to protect the security of the platform and prevent fraud. These interests do not override your right to privacy.
• Consent: Where we send optional promotional communications, we do so only where you have indicated that you are happy to receive them. You can opt out at any time through your account settings.
• Legal obligation: Where we are required to retain records for fraud prevention, dispute resolution or compliance with applicable obligations, we do so accordingly.

5 Payment Data

All transactions on yp999 are processed in PKR. Payment methods supported include JazzCash, Easypaisa, Raast, standard bank transfer, mobile wallets and cards.

When you make a deposit or request a withdrawal, the transaction is handled directly by the relevant payment provider. yp999 does not store sensitive payment credentials such as full card numbers, bank account numbers or mobile wallet PINs on its own systems. What yp999 receives and retains is a transaction reference, the amount, the timestamp and the payment method type — enough to maintain your account balance and resolve any transaction queries.

All payment methods must be registered in your own name. We may cross-reference payment details against your registered account information as part of our standard verification process.

6 Sharing Your Data

yp999 does not sell your personal data to third parties. We share data only in the following limited and specific circumstances:

Service Providers

We use third-party providers to help run parts of the platform — including payment processing, game software provision, customer support tools and fraud detection services. These providers receive only the data they need to perform their specific function and are bound by confidentiality obligations. They may not use your data for their own marketing purposes.

Fraud Prevention and Security

We may share account or transaction data with fraud detection services and, where required, with relevant authorities, in cases where there is a reasonable basis to suspect fraudulent activity, money laundering or other serious misconduct.

Legal Requirements

If we receive a valid legal request requiring disclosure of specific data, we will comply with that request. Where legally permitted, we will notify the affected account holder before complying.

Business Transfers

In the event that yp999 undergoes a business transfer, merger or change of ownership, user account data may form part of the transferred assets. Any new controlling party would be required to honour the commitments in this Privacy Policy or provide appropriate notice of changes.

7 Data Retention

We keep your personal data for as long as your account is active and for a defined period after account closure. Retention periods vary by data type:

• Account information (name, email, date of birth): Kept for the duration of your account and for a reasonable period after closure to handle any disputes or enquiries.
• Transaction and payment records: Retained for several years after each transaction, consistent with standard financial record-keeping practices.
• Gameplay and betting history: Retained for the period needed to support dispute resolution and account auditing.
• Communications with support: Kept for a reasonable period after the conversation closes to maintain a record for reference.
• Verification documents: Retained for as long as the account is open and for a defined period after closure.
• Technical logs (IP addresses, session data): Typically retained for a shorter period — enough to address security incidents and fraud investigations.

When the applicable retention period ends, data is securely deleted or anonymised. Anonymised data — which cannot be linked back to an individual — may be retained for platform analytics and improvement.

8 Security

yp999 takes the security of user data seriously and applies technical and organisational measures to protect it from unauthorised access, accidental loss or disclosure.

• All data transmitted between your device and yp999.win is encrypted using HTTPS/TLS.
• Account passwords are stored in hashed form — they are not readable even by yp999 staff.
• Access to personal data within the yp999 organisation is limited to staff who need it to perform their role.
• Suspicious account activity — including unusual login patterns or transaction behaviour — triggers automated alerts for review.
• The platform supports biometric login on the yp999 app (Android and iOS), which can be used instead of a password for day-to-day account access.

No online platform can guarantee absolute security, but yp999 works to keep the risk of data incidents as low as reasonably possible. In the event of a data breach that may affect your account, we will notify you as promptly as circumstances allow.

On your side, you can help protect your account by using a strong, unique password, keeping your login details private and using the biometric login option on the app where available. Do not share your account access with anyone else.

9 Cookies and Tracking

yp999 uses cookies and similar tracking technologies on yp999.win and in the mobile app. Cookies are small text files stored on your device that help the platform function correctly and gather information about how it is used.

Types of Cookies Used

• Strictly necessary cookies: Required for the platform to function — including keeping you logged in during a session, remembering items in your account, and securing the connection between your device and the server. These cannot be disabled without breaking core functionality.
• Functional cookies: Remember your preferences — such as language settings or your last visited section — to improve the experience on return visits.
• Analytics cookies: Help us understand how players navigate the platform — which pages are visited most, where sessions typically end, and which features are most used. This data is aggregated and anonymised where possible.
• Security cookies: Used to detect and prevent fraudulent activity, such as identifying bot behaviour or unusual login attempts.

yp999 does not use third-party advertising cookies or share cookie data with ad networks. Most browsers allow you to manage or delete cookies through your settings. Note that disabling certain cookies may affect how the platform works.

10 Your Rights Over Your Data

As a yp999 account holder, you have the following rights regarding your personal data. To exercise any of these rights, contact the yp999 support team using the details in Section 13.

• Access: You can request a copy of the personal data yp999 holds about you.
• Correction: If any of your personal information is inaccurate, you can ask us to correct it. For basic account details, you may also be able to update these directly in your account settings.
• Deletion: You can request that your personal data be deleted. We will action this where we are not required to retain the data for legitimate record-keeping purposes.
• Restriction: You can ask us to limit how we use your data in certain circumstances — for example, while a dispute is being resolved.
• Portability: You can request your personal data in a structured, machine-readable format where this is technically feasible.
• Withdraw consent: Where processing is based on your consent — such as receiving promotional communications — you can withdraw that consent at any time through your account settings or by contacting support.

We will respond to data rights requests within a reasonable timeframe. Complex requests may take longer, and we will keep you informed of progress. We may need to verify your identity before processing a request.

11 Minors

yp999 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered an account on yp999, please contact us immediately so we can investigate and close the account.

Age is verified at registration and may be verified again at any point through our standard verification process. Accounts found to belong to under-18s will be closed and any associated data handled in line with this policy.

12 Changes to This Policy

yp999 may update this Privacy Policy from time to time. When changes are made, the revised version will be published here with an updated "last updated" date. Where changes are material — meaning they significantly affect how your data is used — registered account holders will be notified via their registered email address before the changes take effect.

Continuing to use the platform after an updated Privacy Policy has been published means you accept the updated version. If you do not agree with the changes, you should contact us to discuss your options, including account closure.

13 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please get in touch:

• Email: [email protected] (plain text — not a clickable link)
• General support email: [email protected]
• Live chat: Available inside the yp999 platform and mobile app
• FAQ page: yp999.win/faq

Data rights requests and privacy questions are handled by the yp999 team. We aim to acknowledge all requests promptly and to resolve them within a reasonable timeframe. For complex requests, we may need to ask for additional information to confirm your identity before proceeding.